Job Description

Job Description

Job Description

PHILLIPS HOME IMPROVEMENTS

• Do you want to get paid for the results you bring?
• Do you desire job growth? And a position that challenges you?
• Are you tired of being asked to blur ethical lines?
• Do you want to work for an fun, award-winning team with a great reputation and good benefits?

After doing business 27+ years in North Texas, we’re still growing rapidly. We are seeking an  energetic, positive, and fast-paced Appointment Setter/Inside Sales Rep  poised to help us continue growing! If you  drive results, thrive on challenge, are confident with scripting and possess great vocal phone and computer skills, we invite you to apply to join the Phillips Teamily!

• Possesses 2+ yrs. Call Center Experience
• Possesses Excellent Phone Skills
• Follows and champions a script with ease
• WOWs customers
• Promotes the company online
• Undertakes activities that make the phone ring, such as making calls, generating leads, etc.
• Works with a sense of urgency to serve customers, other team members, and to generally get the job done!

Seeks:

• $18/hour, plus pay-for-performance incentives after first 30 days
• Different shifts Monday-Friday including some evenings and occasional Saturdays 9am-1pm; flexibility on hours required
• Challenging Call Center career with opportunities for advancement

Values:

• PEOPLE and TEAMWORK
• Pursuit of EXCELLENCE
• ACCOUNTABILITY
• FAITH

Possesses These Attributes:

• Hunger for Personal Growth
• Passion for Helping People
• Coachability
• Humility
• Confidence
• Adaptability

Competencies:

• Excellent manners, communication skills, and quest for clarity
• Stellar Keyboarding skills
• Ability to follow a script
• Ability to handle a fast pace
• Ability to persuade and influence others

Key Result Areas:

• Mastery of assigned scripts, voice skills and technology platforms 
• Outbound Queue Efficiency
• Achieving a 30% AIP (all interested parties) appointment set rate
• Maintaining a high sales demo rate for issued appointments
• Responsiveness and Professionalism

Benefits and Perks:

• Incentives
• Paid Vacation and Holidays
• Health, Vision, Dental, and Short Term Disability Insurance
• 401K With Matching
• Weekly Pay
• Work Life Balance
• Career Advancement
• Life-giving, Dynamic Work Culture

Requirements:

• High school graduate; some college preferred
• Must pass background and drug test
• Wear a uniform and exhibit professional presence every day
• Dependable transportation, attendance and punctuality!

ABOUT PHILLIPS HOME IMPROVEMENTS: Phillips Home Improvements, 5-time honoree of the prestigious Inc. 5000 list of America's Fast-Growing Private Companies, 26-year A+ BBB member, A+ Angie's List member, 8-year A-rated Best Pick Reports winner, Consumer's Choice Awarded 8 years running and 2019 and 2023 winners of the BBB Torch Award for Ethics, is seeking a dynamic individual ready to grow our Appointment Setter/Inside Sales Representative Team.

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