Job Description
Starting pay $14 an hour without experience!
uBreakiFix offers professional repair services for a wide range of electronic devices, including smartphones (iPhone, Samsung, etc.), tablets, computers, and other gadgets.
Tasks and Responsibilities:
- Diagnose, troubleshoot and repair devices
- Provide recommendations for problem resolution
- Explain complex technical issues to customers in a non-technical, simple to understand manner
- Provide repair and replacement estimates to customers
- Ensure that all repairs meet or exceed uBreakiFix quality standards
- Greet customers in a friendly manner and maintain a positive work environment
- Answer phone calls to the store with a professional, courteous and friendly demeanor
- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
- Maintain the cleanliness and professional appearance of the store
Basic Qualifications:
- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED
Preferred Qualifications:
- A+ Certification
- Apple Certified Macintosh Technician (ACMT)
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store
-Must pass Drug, Driving, and Background screenings.
-Must have a valid drivers license.
Company DescriptionNewest location in Dothan in the Crunch fitness plaza.
Newest location in Dothan in the Crunch fitness plaza.
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