Enrollment Agent - Entry Level Job at Experiential Group, Long Beach, CA

aklnSlMwZzhpUUhId2RKTituUjBWZWNNQkE9PQ==
  • Experiential Group
  • Long Beach, CA

Job Description

Job Description

Job Description

At Experiential, We partnered with the Federal Lifeline Program to make communication tools accessible to low-income households. Our Entry Level Enrollment Agent plays an integral part in allowing families to better navigate tough times when the unexpected happens. As an Entry Level Enrollment Agent, you will assist us in creating a strong, positive impact in the community. We take immense pride in initiating, maintaining, and expanding relationships with all persons wishing to enroll. If you're looking to join a rapidly growing company with a triumphant and positive environment, then a career with Experiential is for you!

Responsibilities as an Entry Level Enrollment Agent: 

  • Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program
  • Maintain high levels of confidentiality with sensitive client information 
  • Act as the primary point of contact responsible for handling all enrollment appointments
  • Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve 
  • Empathize and deescalate consumer concerns with sincerity, understanding, and care
  • Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program


Qualifications as an Entry Level Enrollment Agent: 

  • 1-2 years of experience in Consulting, Customer Service, Benefits Enrollment, Member Services, or sales preferred
  • Degree in Communications, Psychology, Marketing, Business Management or related fields 
  • Ability to maintain a positive attitude, even in times of stress
  • Agile thinker and decision-maker
  • Impeccable professionalism and communication with clients, management, and fellow staff 
  • Excellent organizational skills with keen attention to detail and follow-through in a role that leaves limited opportunity for errors 


Perks of an Entry Level Enrollment Agent: 

  • Community involvement and the ability to make a difference 
  • Competitive compensation, bonuses, and incentives 
  • Team building activities 
  • Traveling opportunities for top performers 
  • Holiday closings

#LI-Onsite



 

Powered by JazzHR

3V5HlSGqey

Job Tags

Holiday work,

Similar Jobs

Rebel Hospitality New York LLC

Operations Manager - Ink 48 Hotel Job at Rebel Hospitality New York LLC

 ...Operations Manager Location: Ink 48 Hotel - New York, NY - On-Site, In Person Position...  ...Person Position Schedule: ~10-hour shift ~12-hour shift ~8-hour shift ~...  ...shift ~ Monday to Friday ~ Night shift ~ Overnight shift ~ Weekends... 

Jackson HealthPros

Computed Tomography Technologist - Permanent Job Job at Jackson HealthPros

 ...and travel contracts. Our long-term relationships with clients nationwide can help you find lucrative pay and benefits packages, relocation assistance, sign-on bonuses and more (at no cost to you). Whether youre settling down, or exploring your options, discover your... 

Cross Country Allied

Local Contract Surgical Technologist - $19-28 per hour Job at Cross Country Allied

 ...) from an accredited program Minimum of 1 year of experience working as a Surgical Technologist in a hospital or surgical center setting...  ...short-term assignments are available. Want to work close to home? We have plenty of local opportunities as well. You could even... 

Concorde Education

Drumline Teacher(Part Time) Job at Concorde Education

General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive instructional sessions focused on drumline. Major Duties: Meets regularly with the Director of Educational Development...

Clean Team

Weekend Cleaners Needed IMMEDIATELY Job at Clean Team

 ...Job Description Job Description CLEAN TEAM IS HIRING!!!!Immediate weekend positions available in the Toledo OH area Open Saturday and Sunday 3rd Shift Position Available: 9:00PM-3:00AM DescriptionAt Clean Team Inc., our cleaners are the "front line" employees...