Job Description

Job Description

Job Description

Chas. G. Burch Supply Co. is a family-owned business that is over 130 years old! We are proud to be Schenectady’s oldest business. Come join our family-oriented team where you are treated like part of the family and not just another number. At Chas. G. Burch Supply Co., we want to make our clients' dream home a reality!

Kitchen & Bath Designer Responsibilities Include:

• Build relationships with Contractor & Builder customers
• Provide excellent customer service skills
• Work closely with other team members
• Maintain store and counter appearance while also monitoring showroom inventory
• Assist with paperwork
• Create and foster new relationships with contractors, builders, and customers
• Stay knowledgeable on products and options in this ever-changing field
• Be able to design a project from start to finish ensuring customer satisfaction
• Maintain a positive rapport with past clients and help past with any warranty issues
• Showroom and In-Home appointments
• Measure the design space
• Design plan layout and product selection
• Generate preliminary computer designs
• Order product and schedule deliveries to satisfy customer needs and to maintain the profitability of the sale
• Promptly respond to customers and contractors

Minimum Qualifications:

• Previous experience in customer service
• Basic understanding of sales principles and customer service
• High school diploma, GED, or equivalent
• Experience with 2020 Design a plus
• Basic Knowledge of Microsoft Excel and Outlook
• Trustworthy and friendly personality eager for additional responsibilities
• Problem-solving skills

Experience:

• Design/Sales Experience: 2+ years 
• Merchandising: 1+ year (Preferred)
• Experience with 20/20 and Spruce (Preferred)

Education:

• High school or equivalent
• Degree in design preferred, but not required

Hours: Monday-Friday 8AM to 5PM, Saturday 8AM- 4PM. (Flexible Schedule, alternating Saturdays required)

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