Job Description
Pro Recovery Solutions, LLC is looking for a full-time Lead Call Center/Internal Marketing Specialist to join our team! This position leads the Call Center team and assists the Director of Business Development and Clinical Directors with any administrative, call center, admissions, CMR database, commercial insurance, and pre-admission client needs. The ideal candidate will have a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues.
Job Responsibilities Include:
- Developing and maintaining CRM database for prescreened clientele
- Developing, maintaining and collecting eligibility and screening tools for outpatient clients in the Behavioral Crossroads, Greenbranch, Recovery at the Crossroads, and Overcome outpatient programs
- Focused on driving admissions, screening, scheduling and following up on missed appointments to drive corporate growth and stability
- Understanding the payor mix, benefit analysis of private pay, and out of network insurances
- Tracking insurance policies and document payout, co-pay and co-insurance of common policies accepted by our companies
- Tracks chronological timelines for scheduled intakes through the prescreening and admission process
- Coordinates and arranges the logistics associated with potential client’s journey into treatment with Behavioral Crossroads, Greenbranch, Recovery at the Crossroads, and Overcome programs
- Engages with families and the support network of potential clientele.
- Communicates with clients, parents, family and support in order to arrange for and collect payment by check, cash or credit card for all co-pays, deductibles or private pay in advance of treatment.
- Acts as internal liaison with external marketing staff to drive revenue and program growth. Assists in the prospecting and scheduling of appointments for marketers in the field and conference calls for internal sales with the business development director.
- Monitors overnight & weekend calls, internet, social media, and SEO feeds. Respond if relevant to start the preadmission process.
- Performs other duties as assigned.
Please submit your resume along with salary requirements if you are interested in joining our team. Thank you!
Company DescriptionOur mission is to assist individuals who have severe and persistent mental illness and substance use disorders with developing the skills and supports necessary to live, learn, or work in the community of their choice with the least amount of intervention from the mental health system. Pro Recovery Solutions and Companies are some of the leading New Jersey mental health centers offering outpatient services for addiction for adults.
Our mission is to assist individuals who have severe and persistent mental illness and substance use disorders with developing the skills and supports necessary to live, learn, or work in the community of their choice with the least amount of intervention from the mental health system. Pro Recovery Solutions and Companies are some of the leading New Jersey mental health centers offering outpatient services for addiction for adults.
...Job Description Job Description Cutting, installing, and removing glass in windows, skylights, storefronts, display cases, and other structures. Glaziers work in various settings, including residential, commercial, and industrial environments, often collaborating...
...About Us: Fasano is a luxury brand hotel located in the heart of New York City, offering exceptional service, modern amenities, and... ...seeking a dynamic, enthusiastic, and dedicated Assistant Hotel Manager to join our team and help maintain our high standards of hospitality...
...residential treatment Hospitals. Licensed by Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential... ...We are currently looking for a 1st shiftMental Health Assistant to join our team of dedicated professionals. This role requires...
...Job Description Job Description Job Title: Surgical Assistant Department: Reports to: FLSA Status: Non Exempt Company Overview ProSmile is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi...