Job Description

Job Description

Job Description

About Segpay:
At Segpay, we are dedicated to providing secure and robust payment solutions that meet the diverse needs of our clients. Our dynamic environment encourages collaboration, innovation, and personal growth, enabling our team members to thrive and make a meaningful impact in the payment processing industry. We are currently seeking a passionate, driven, and detail-oriented Product Owner to join our Operations team and play a pivotal role in our product development journey.

Job Summary:
As a Product Owner at Segpay, you will serve as a crucial bridge between stakeholders and development teams, translating product visions into practical solutions. You will excel in a hybrid development environment that seamlessly integrates Agile and Waterfall methodologies, adapting your approach based on project requirements. Additionally, you will utilize your SQL expertise to support data-driven decision-making throughout the product lifecycle, from ideation through to release, ensuring that all developments align with both business goals and user needs.

Essential Job Functions:

• Product Strategy:
  • Maintain a clear product strategy that aligns with business goals, and customer needs.
  • Define and communicate clear product goals, objectives, and success metrics.
  • Write clear and actionable user stories and acceptance criteria.
  • Partner with QA teams to ensure proper acceptance testing is performed and assist in validating that product deliverables meet the agreed-upon requirements.
  • Oversee the product release process, ensuring that each release meets the technical and business quality standards.
• Backlog and Project Management:
  • Assist the product team with prioritization, and management of the product backlog, ensuring alignment with business goals and customer needs.
  • Refine and break down high-level requirements into user stories, epics, and tasks for the development team.
• Sprint Planning and Iteration Management:
  • Work with Agile teams to plan sprints, prioritize tasks, and remove impediments.
  • Ensure the team adheres to project timelines while maintaining flexibility for iteration based on stakeholder feedback.
• Cross-Functional Collaboration:
  • Bridge the gap between technical teams and business stakeholders.
  • Collaborate with stakeholders, including business leaders, to gather and clarify requirements.
  • Align hybrid project strategies, ensuring both Agile development and Waterfall planning aspects are respected and incorporated.
• Hybrid Methodology Execution:
  • Work in a dynamic environment that uses a mix of Agile and Waterfall methodologies, selecting the best approach depending on project requirements.
• Risk and Change Management:
  • Identify and address risks, adapting plans as necessary.
  • Manage scope changes in a structured manner while minimizing disruption to the delivery timeline.
• Reporting and Metrics:
  • Track and report on progress, using both Agile metrics (velocity, burndown) and traditional metrics (Gantt charts, timelines) as needed.
  • Provide clear and regular status updates to stakeholders and department heads.

• Perform other duties and projects as assigned.

• Education:
  • Bachelor's degree in business, Computer Science, Engineering, or a related field (or equivalent experience).
  • Professional certifications (e.g., Certified Scrum Product Owner) a plus.

• Experience:
  • 3+ years of experience as a Product Owner.
  • 3+ years of experience in an Agile/Waterfall environment, preferred.
  • 2+ years payments, banking, or financial technology.

• Specific or Additional Skills:
  • Strong understanding of Agile frameworks (Scrum, Kanban) and traditional project management (Waterfall).
  • Familiarity with Jira, Confluence, or similar project management tools.
  • Familiarity with compliance frameworks and data security standards in fintech or banking.
  • Proven ability to translate business needs into technical requirements.
  • Excellent verbal and written communication, ability to communicate complex technical concepts to both technical and non-technical stakeholders.
  • Ability to work with cross-functional teams and manage stakeholder expectations.
  • Ability to write and optimize MariaDB queries for data analysis, reporting, and decision support preferred.
  • Strong problem-solving skills and the ability to analyze complex data and situations to provide clear and actionable recommendations.
  • Strong organizational and time management skills, able to move from one task to another without impacting project progress.
  • Capable of meeting deadlines with minimal supervision
  • Driven, self-motivated, and goal oriented.
  • Ability to work independently or as a team member.

We look forward to speaking with you and learning about all that you have to offer!

inclusive environment for all employees.

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