Job Description

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

Why we're looking for you

We’ve built an incredible foundational sales team who has brought Retool to thousands of customers. But we’re not done—next year (and the year after that!) we have incredibly aggressive goals we’ll achieve only if we can hire best-in-class account executives and supporting sales functions. That’s where you come in. We’re looking for an excellent sales recruiter to dive in as we scale our sales team. You’ll have a seat at the table in determining our processes and how we grow and you’ll have incredible partners to work with.

What you'll do

• You’ll bring best practices to sales hiring processes and iterate on what’s working (and what’s not).
• We’ll look to you to partner with hiring managers by leading the full-cycle recruiting process, managing candidate process, and closing candidates.
• You’ll learn how to sell Retool and then you’ll share the story and vision of Retool with your candidates.
• You’ll be responsible for hiring across a variety of roles, from account executives to sales engineers to technical account managers.
• You’ll leverage metrics to make decisions for each pipeline and you’ll proactively surface issues and risks to your hiring partners.
• Beyond pipeline management, you’ll serve as a strategic business partner to your hiring managers, some of whom are experienced in hiring and others who are new to the charge.
• You’ll make recommendations, serve as a thought partner as they consider how to grow their organizations, and ultimately put plans in place to deliver on the sales org’s vision and plan.
• You’ll also help us grow the team. With our hefty sales goals, we’ll need to bring on additional sales recruiters (we don’t expect you to do it all).

Who you'll work with

The talent team at Retool is small but extremely impactful. Recruiting has historically been a team sport, and we're proud of the recruiting-forward organization we've built. You’ll partner with the team to set goals, ensure a stellar candidate experience, and achieve our aggressive hiring targets.

We’re a diverse bunch with a variety of backgrounds: some of us come from industries unrelated to tech and others have grown up on a steady diet of Bay-area companies. We’re a slightly sarcastic, dedicated, and hard-working group (who also loves plants and GIFS) and we’re looking to add folks to help us expand our culture. If this sounds like you, we’d love to hear from you!

WHAT YOU'LL DO:

• Learn how to use Greenhouse, our applicant tracking system, to successfully move candidates through our pipeline and ensure data cleanliness and accuracy.
• Own the full-cycle recruiting process, from our first touchpoint with candidates to closing them in partnership with our head of engineering, engineers, and peers.
• Leverage your metrics to inform your activity needs, which we'll look to you to interpret and present (and manage to).
• Learn our sourcing profiles and refine them as needed, all with the intent of hiring the best and sales, success, and other G&A folks from a variety of backgrounds.
• Contribute to Retool's mission to build a diverse and performant company.
• Drive hiring decisions with your hiring managers. You’ll act as a sounding board and guide through our candidate debriefs post onsites and help the hiring team make a final decision.
• Kickoff new-to-the-business roles, primarily within sales and success. You'll own the kickoff process and agree on deliverables with hiring managers, interviewers, and so forth. You may occasionally step in to support the growing org by taking on the occasional role outside of technical hiring.
• Partner with your engineering team to identify non-traditional ways to reach out to and attract candidates.
• Design and deploy new programs, relationships with external organizations, and track their progress.
• Help interview and hire Retool’s next recruiting hire.

THE SKILLSET YOU'LL BRING:

• 3+ years experience in full-cycle recruiting on the sales/go-to-market side
• At least 1 year experience in recruiting within a startup
• Past success in closing candidates
• Demonstrated understanding of recruiting metrics, conversions, and a constant desire to improve how we operate
• Past experience in working with multiple hiring managers
• A genuine interest in diversity and inclusion that you imbed into your recruiting practices
• Excellent written and verbal communication skills
• A business-first attitude
• A desire to be a foundational team member and build a world-class team

For candidates based in New York, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

New York

$111,800 - $142,100 USD

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

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