SKYLIGHT
Get In Touch
Shopping Center ''Ermis'', Fira, Santorni 84700
info@skylight.events
Ph: +30.22.860.21800
Administrator
Antony Kantzelis
Ph: +30.69.482.69192
International Inquieres
Elias Kantzelis
Ph: +30.69.726.43822
Back

Privacy Policy

1. Introduction

Welcome to Skylight Santorini (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://skylight.events/) and when you engage our services for fireworks displays, special effects, and event decorations in Santorini and the surrounding areas.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you book an event with us, or when you contact us.

  • Personal Identification Information: Name, email address, phone numbers, and country of residence.

  • Event Details: Dates, times, event locations (e.g., specific hotels, Caldera, Pyrgos, Oia), and the nature of your event (wedding, proposal, party, or business festival).

  • Financial Information: Billing address and payment details required to process deposits and final payments. (Note: We use secure third-party payment processors and do not store full credit card numbers on our servers).

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, and operating system collected automatically when you visit our website.

  • Media and Content: As a visual business, we frequently take photographs and videos of our fireworks displays and special effects for our website’s “Portfolio” and social media channels (Facebook, YouTube). While our focus is on the pyrotechnics, this media may occasionally capture silhouettes or images of couples and attendees.

3. How We Collect Your Data

We collect data and process data when you:

  • Contact us directly via email (info@skylight.events), phone calls, or messaging applications (WhatsApp/Viber).

  • Use or view our website via your browser’s cookies.

  • Communicate with us through third-party intermediaries, such as your wedding planner, event coordinator, hotel management, or venue representative who is booking our services on your behalf.

4. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • To Deliver Our Services: To plan, design, and execute fireworks shows and special effects for your wedding, proposal, or event.

  • Logistics and Permits: To coordinate with your event venue and to obtain necessary legal permits from local Santorini authorities (such as the Hellenic Fire Corps, local municipality, or port authority) required for the safe and legal execution of pyrotechnics.

  • Communication: To respond to your inquiries, provide accurate price quotes, and send administrative information regarding your booking.

  • Marketing and Portfolio: To showcase our past work on our website’s portfolio and social media. (Note: We will only use photographs or videos where clients are clearly identifiable if we have received your explicit consent).

  • Legal & Financial Compliance: To generate invoices, process payments, and maintain accounting records as required by Greek and EU law.

5. Legal Basis for Processing (GDPR Compliance)

As a business operating in Greece, we adhere to the strict data protection guidelines of the European General Data Protection Regulation (GDPR). We process your personal data under the following legal bases:

  • Performance of a Contract: Processing is necessary to fulfill our service agreement with you (e.g., performing a fireworks show).

  • Legal Obligation: Processing is necessary to comply with the law (e.g., tax regulations, safety permits).

  • Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., using identifiable photos in our portfolio or marketing).

  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our website and protecting our business against fraud.

6. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following situations:

  • Event Partners: We may share relevant event details with your wedding planner, venue manager, or other vendors to ensure seamless coordination of the fireworks display.

  • Local Authorities: We are legally obligated to share event locations, dates, and names with local fire departments, municipalities, and coast guards when applying for pyrotechnic permits.

  • Service Providers: We may share data with third-party vendors who perform services for us, such as web hosting, data analysis, and payment processing.

  • Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information to protect our legal rights.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for specific periods (usually up to 10 years in Greece) for tax and legal purposes after they cease being customers.

8. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

  • The Right to Object to Processing: You have the right to object to our processing of your personal data.

  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@skylight.events.

9. Cookies Policy

Our website uses “cookies” and similar tracking technologies to track the activity on our site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies to:

  • Understand and save user’s preferences for future visits.

  • Compile aggregate data about site traffic and site interactions to offer better site experiences in the future.
    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

10. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

11. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your GDPR rights, please contact us at:

Skylight Santorini
Shopping Center ”Ermis”
Fira, Santorini 84700, Greece
Email: info@skylight.events
Office Phone: +30 22860 21800

Administrators:
Antony Kantzelis: +30 69482 69192
Elias Kantzelis (International Inquiries): +30 69726 43822